Financial Services
Design & Delivery
Evidence & Assessment
Corporate Deploying an AI-driven process automation programme across a global service provider
Mapped over 60 core client delivery processes, identified root causes of operational friction and defined five transformative automation solutions — laying the foundation for group-wide technology-driven service delivery.
Financial Services
Design & Delivery
Redesigning digital capability and ways of working to restore conversion growth
Diagnosed root causes of sustained conversion decline, redesigned end-to-end customer journey and stood up a digital innovation function. Increase sales conversion from 2% to 8%.
Healthcare
Design & Delivery
Evidence & Assessment
Defining a digital strategy to enable growth for a physiotherapy and mental health provider
Identified £10M of market opportunity and £200-£1M in annual operation savings. Designed 38 targeted improvements to digital experience directly linked to value drivers and financial performance.
Fashion & Luxury
Evidence & Assessment
Design & Delivery
Designing a customer strategy and driving ecommerce growth for a luxury footwear brand
Delivered £1M+ in sales uplifts and a 45% CAGR in ecommerce revenue during the proof-of-concept period. Projected 55% year-on-year revenue uplift in year one, backed by Marwyn Capital.
LeChameau • Marwyn Capital